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Purchase via our online shop

Print@Home-Ticket 

The SchwarzwaldCard (3 days) & the SchwarzwaldCard 365 are only available as Print@Home tickets. You will receive the ticket by email as a PDF document. The ticket has a machine-readable QR code and contains details of the name of the person who made the booking. The ticket is only valid with the ID specified during the booking process. The ticket is accepted either printed out or as a mobile ticket. You can save the digital SchwarzwaldCard as a PDF on your smartphone and show it to the service partner. Alternatively, you can print out the ticket on paper. The ticket can be used as an admission ticket. Following the booking process, you will receive an email with the Print@Home ticket as a PDF attachment to print yourself, or you can generate the Print@Home ticket immediately and print it directly or save it as a PDF on your smartphone. The booking confirmation, terms and conditions, and online ticket will be sent to you by email. 

SchwarzwaldCard 365

The SchwarzwaldCard 365 is only available in the online shop. The SchwarzwaldCard 365 has a machine-readable QR code and contains information about the name of the person making the booking. The card is only valid with the ID specified during the booking process and is non-transferable. Following the booking process, you will receive the booking confirmation, terms and conditions, and invoice by email.

Booking process

The booking process in our online shop encompasses several steps. The first step is to select the SWC option you'd like to purchase by clicking on it, at which point it will be added to the shopping basket. You can continue the booking process immediately by clicking on "check out" button or continue placing items in the shopping basket by clicking on further options. The booking process requires name, address, e-mail address, and payment type. If a personal ID, a foreign ID, or a credit card is being used for identification, then the date of birth and the credit card's expiration date need to be indicated. If a booking names a third party, then that third party's name and address need to be named in the booking process. The third party will also have to be identified. In such case, the person placing the booking is closing the contract as a representative of the third party and holds liability as co-debtor for the fee owed by the third party. In the following step, the person placing the booking must select payment type. After selecting and entering the requisite data, the full order is displayed.

The order can be reviewed and changes or corrections can be made as needed. By clicking on the button "make binding booking," you are submitting a binding offer to purchase the service/s.

Throughout the entire booking process, you'll have the option to correct information entered by clicking on your browser's "back" button and making the corresponding modifications. You can cancel the entire booking process at any time by closing your browser window.

When purchasing the SchwarzwaldCard remotely, you have the payment options of PayPal, credit card, and Sofort immediate bank transfer.